Shipping policy
Last updated: March 2026
Thank you for shopping at DoggyNeeds.com. Below you will find important information about our shipping process.
Order Processing
All orders are processed within 1–3 business days after the order is placed.
Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed slightly. If there is a significant delay, we will notify you by email.
Shipping Time
Estimated delivery times:
- Europe: 5–10 business days
- International: 7–15 business days
Delivery times may vary depending on your location and the shipping carrier.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected.
From time to time we may offer free shipping promotions on certain orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your package.
Please allow 24–48 hours for tracking information to update.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers, customs processing, or other factors beyond our control.
If your order appears to be lost or significantly delayed, please contact us and we will do our best to assist you.
Incorrect Shipping Address
Please ensure that your shipping address is correct before completing your purchase.
We are not responsible for orders shipped to an incorrect address provided by the customer.
Contact Us
If you have any questions about shipping, please contact us:
Email: support@doggyneeds.com
Website: www.doggyneeds.com